Xbox 360 Failure Rate is 54.2 Percent says GameInformer

[Neal]

Jesus :wtf: I thought it was bad, but that's pretty fucking bad. I didn't believe it when I was told, but apparently it's data from a GameInformer survey, not sure if that's more or less believable, but...


The poorly manufactured, red ring of death-prone console has a 54.2 percent failure rate, compared to 10.6 percent for the PS3 and the Wii's 6.8 percent.

[GameInformer] surveyed nearly 5,000 readers to get the data.

Microsoft also seized the gold medal for unhelpful customer service, taking nearly a month to repair or replace a console, while Nintendo and Sony stuck closer to a week. Only 37.7 percent of Microsoft customers found the company's customer service was "very helpful," compared to 51.1 percent fo Sony and 56.1 percent for Nintendo.


http://consumerist.com/5338852/xbox-360-failure-rate-is-542-percent-game-informer-finds

[Nex]

You've got to account for fanboys, and those results have definitely been affected by fanboys. How can I tell? Because they said Sony and Nintendo's rates were 10% and 6%. That looks small in comparison to the 360, but they're actually HUGE numbers when talking about failure rates. No company wants a failure rate like that, and the Wii and PS3 are pretty safe pieces of hardware. 10% of PS3s do not break.

It's very likely the Wii and PS3 and failure rates are less than 1%. So I'm guessing the 360's is more like 40%. Still huge, but not as big as that poll suggests.

[Neal]

Yeah, that's what I thought as well. I didn't believe that the PS3 failure rate is as high as 10%, and I guess they only asked 5,000 of... what, 22 million people? :wtf:

[CHINGLEE42]

So they took a survery of only 5000 people and estimated that 2500 had the RROD? Well no fucking shit, when you have a small number of people in a survey you're going to get a high number depending on what it's about. Jesus christ people are retarded, lets take a survery on 10 million and it would probably be under 20.

[chaosblade77]

This survey was a joke. The sample size is far too small to get accurate results from on top of the potential skewing by brand loyalists.

The only thing I'd expect to be accurate about this survey is the overall ranking in each category, but we don't need a survey to tell us Nintendo has good customer support (they always have) or that the 360 fails more than the PS3/Wii.

[Emo Panda]

This crap is exactly the reason I don't read gameinformer.

[Lord Of Dumbasses]

Respectable, so they call it. It looks as acurrate as wikipedia.

[chaosblade77]

Respectable, so they call it. It looks as acurrate as wikipedia.
You're giving GameInformer too much credit.

[Hitoshura]

Calling 54 percent for 5,000 readers isn't very reliable considering that over 30 million have the console.

[Pixel]

Yeah, that's what I thought as well. I didn't believe that the PS3 failure rate is as high as 10%, and I guess they only asked 5,000 of... what, 22 million people? :wtf:

My PS3 busted last year. :wtf:

I honestly don't care wtf the failure rate is. I think that if it's over 5% its embarassing.

But HEY, Microsoft are still getting people to buy the fucking 360, so why would they care? :awesome:

[Kätharina]

I just still cannot believe Microsoft wont address an issue that can easily be fixed. :wtf:

Most RROD incidents are due to the video card frying itself from lack of ventilation.
But there are all types of shit that happens in RROD failure, mother board warping, clamp problems etc... Most usual is the video card frying though.
All Microsoft bother to do is to replace it with a Falcon card to stop it from happening again.
BUT WE ALL KNOW IT'LL HAPPEN AGAIN. :cathryn:

[Pixel]

I just still cannot believe Microsoft wont address an issue that can easily be fixed. :wtf:

Most RROD incidents are due to the video card frying itself from lack of ventilation.
But there are all types of shit that happens in RROD failure, mother board warping, clamp problems etc... Most usual is the video card frying though.
All Microsoft bother to do is to replace it with a Falcon card to stop it from happening again.
BUT WE ALL KNOW IT'LL HAPPEN AGAIN.

Fuck, it's something that can be easily resolved. :cathryn:

With a longer warranty, and people still buying the the 360 a lot, they see it as something that does not need to be fixed you see. :wtf:

[Xion]

with millions of 360 consoles out there, RROD problems wont just dissapear. even if They may have fixed the problem, that wont stop existing consoles from dying

[Astrozombie]

I believe the PS3 failure rate is more than 10%, because on other forums I see new "PS3 Broken/Error/help" topics about dead PS3s, almost every day.

That includes my PS3.

[Caelignis]

^ That doesn't include the millions of other people who have one but dont post their problems on forums, eh? :wtf: :wtf: :wtf:
But I'm with you on that, My ps3 hasn't had an issue yet but i know a guy who's ps3 crashed like 2 times D:

My 360 has failed me 3 times and I hardly play it anymore FFS :wtf:

[Hitoshura]

I believe the PS3 failure rate is more than 10%, because on other forums I see new "PS3 Broken/Error/help" topics about dead PS3s, almost every day.

That includes my PS3.

I call BS. The PS3 has sold 24 million, you're bound to see a couple of people with broken ones :wtf:

[Hynad]

Of course, people with defect consoles are the most vocal. You won't hear people complain about having a console that actually works, eh? :P

[Falsate]

I never dabbled into the 360 like that and i just never did. The main reason which kept me from buying it, was the Red Ring Problem.

[Yudus]

That sounds pretty accurate. 5000 people is still a lot people, if they asked 30 million people the percentage has a chance to go up or down by maybe 10%. Even with the falcon chip, a lot of 360 are still failing and these numbers seem about right.

Besides, why are you guys doubting GameInformer, they are the biggest Western magazine for video games. They do have a lot of respect, if anything GameInformer is known to be biased for the 360, so I do not really get this. Beside 95% of wikipedia articles are correct. The other 5% are on small topic and get fixed pretty quickly...

[Zeromous99]

Anyone remember ps1 and the whole optical eye burning out problems they had . Towards the end of its life cycle it led to a class action lawsuit, which when i recieved it in the mail i promptly threw it out. I could see that happening with the 360 at some point maybe.


On the ps3 side, i got mine the day it came out , same one w/emotion engine . Only problem i have ever had with it is with newer lcd tv's. GODDAMN blinking its sooooooo annoying but fixable just be unplugging and replugging the hdmi wire a few times. I think its only with an hdmi connection though but i could be mistaken.

[RLx]

Meh I think its just plain hard to make a good sample when doing these things unless its done officially and you ask like a few million people...

This does prove however that the 360 failure rate is a bit high.

[Kätharina]

I never dabbled into the 360 like that and i just never did. The main reason which kept me from buying it, was the Red Ring Problem.

You always have the option of buying the console then having a console fixer modify it in order to avoid a RROD, but it's easily another big spend on you part. That or have an external fan on it whenever its running, I've known a few people who have placed intercoolers into their consoles, but it only makes the likelyhood of a RROD greater as they generate more heat inside (ironically).

Shit isn't worth buying if you have to have an external fan on it just to keep the damn thing alive.
Better off getting a high spec PC :wtf:

[Zeromous99]

You always have the option of buying the console then having a console fixer modify it in order to avoid a RROD, but it's easily another big spend on you part. That or have an external fan on it whenever its running, I've known a few people who have placed intercoolers into their consoles, but it only makes the likelyhood of a RROD greater as they generate more heat inside (ironically).

Shit isn't worth buying if you have to have an external fan on it just to keep the damn thing alive.
Better off getting a high spec PC :wtf:

Couldnt have said it better. But watch adding any hardware to the 360 that isnt stock could lead to you being banned . MS bastards.

[Neal]

We used to sell those clip on intercooler fans at Game, and they don't do a fucking thing. Like you said, I think they blew the hot air back in or something. Lol. :wtf: They had them for the PS3 as well which is really pointless.

[Kätharina]

Considering the PS3s ventelation is fairly ok.
Can still cook an egg on it when it gets hot though. :wtf:

[Falsate]

I just don't know and aside from that.. I would think the 360 is more of a console for people who love FPS. Not to say that it is the ONLY type of genre for the 360, but I could imagine a friend coming over and engaging in such a dialogue:

Friend: Let's play the 360..
Me: Nahh, nothing of interest to play.
Friend: Play Halo..
Me: No, not my type.
Friend: What's the point of buying it then? Furthermore, what's the point of having the 360 without a FPS game?

... Right. All that buying an intercooler and such...don't feel like having to do all that. I would just spend the money on a high end PC as you said.

[CHINGLEE42]

The reason I bought a 360 awas for the rpg's. If I got a high end pc then I couldn't play the rpg's that are on the 360.

[Reapers_Curse]

The extended warranty was designed to keep MS out of legal trouble so don't expect any legal action to be taken but I do think it's accurate keep in mind this isn't within a year this is everything from consoles got on launch date to just now and yes it is a small number BUT

MS SPENT 1.15 BILLION on the new warranty when it came out when they only had 11.6 million consoles sold so I think this is pretty damn accurate

[Zantetsuken]

I would think the 360 is more of a console for people who love FPS. Not to say that it is the ONLY type of genre for the 360

You could probably say that and have it still be right. FPS and those western RPG's (which are also basically FPS-esque) like Fallout or Oblivion

[Reapers_Curse]

You could probably say that and have it still be right. FPS and those western RPG's (which are also basically FPS-esque) like Fallout or Oblivion

fallout and oblivion are multiplats dude

[Kätharina]

So what if it's a multi platform game, it's still on that damn console you own.
Why should exclusivity matter if your able to play the damn thing.

Fucking idiot fan bases.

[Zeromous99]

I need some real rpg's on 360 , im hoping magna carta is decent! Fingers crossed.Uggghh the final stretch waiting for XIII is KILLING MEEEEE! Hey cath maybe he meant multi - genre but why would multiplat matter they are genre mix ups anyways , little rpg , sprinkle in some fps camera and other fps elements , finally a little open world(actually a bigass open world) and a whole lot of dialogue and hours and hours of gameplay . Not to bad if you ask me. XP

Speaking of open world games like fallout i cant wait for borderlands i think it will be fun . (I am hoping , from what ive seen looks awesome ,lots and lots of guns!!)

http://www.ebgames.com/Catalog/ProductDetails.aspx?product_id=68442

[Squall_Leonhart]

From what I've read the 360 has anywhere from a 16 to 33% failure rate. I doubt its actually 54.2, which is incredibly high. Even at the low end 16% is ridiculously high and shouldn't be tolerated by consumers. The PS3 and Wii both have about a 2% failure rate which is very good.

I was watching a preview of Borderlands and I think it looks pretty promising as well. The weird thing this gen is that the PS3, which was expected to have more RPGs, has actually had less than the 360. Not that any on the 360 were that good, but still kind of disappointed in PS3s lack of RPGs, especially JRPGs.

[Cruxis]

I need some real rpg's on 360.

Yeah I kn... wait, what?

[Reapers_Curse]

So what if it's a multi platform game, it's still on that damn console you own.
Why should exclusivity matter if your able to play the damn thing.

Fucking idiot fan bases.

He was saying a 360 was a console for fps and western games but when the western games he's talking about are multiplat how can the console be for those games?

[Falsate]

It seems like its a console that has more FPS games, but it probably doesn't. The online gameplay will consist of FPS more than anything which is only why I said that. It is likely to be the same for the PS3 as well, but I've never looked at it that way.

[Zeromous99]

Yeah I kn... wait, what?

This is just my opinion but ::

Lost Oddessy : Meh but i played through it was ok/ battle system was somewhat plain and boring reminded me of the first final fantasy alot.
Infinite Undiscovery : Not bad / Ok
Last Remnant : Not Great at all
Blue Dragon: Not great ( i dont care what anyone says)
Mass Effect : A hybrid i barely consider a rpg
Too human ; MEH NOT GREAT , plus was action rpg
Fallout 3 : I like huge games but hate fps but enjoyed this game anyways
Tales of Vesperia : Really liked this game but i am bias bc im a tales fan
Kindom Under Fire COD: Come on sucked/action adv rpg
Star Ocean 4 : Liked this one just as much as 3 until the end of time but come on not great , still like 1 and 2 better.
Oblivion : Again another first person action adv rpg huge open world which redeemed it for me bc i despise fps did i mention that.
Fable 2 : Same ok game but action adv rpg
Magna Carta 2 : Still waiting demo was interesting


In other words i need a turnbased rpg worthy of being called a great game or something close to that hint FF 13 duh. Hey anyone see this is eb just naming radom release dates ??

http://www.ebgames.com/Catalog/ProductDetails.aspx?product_id=75086

[Cruxis]

I'll let you off since you're a Tales fan.

[CHINGLEE42]

My turn:

Lost Oddessy : Emotional and interesting story (the 1000 year dream idea only added to this) /Well developed charecters and great voice acting (the only game this gen that had charecters that I actaully felt something for)/Skill linking was cool/Jansen is a funny guy (last point doesn't really count)
Infinite Undiscovery : Good action rpg similiar to FFXII/Decent voice acting and charecter development/ It was cool to see them main charecter turn froma winey kid into a brave leader
Last Remnant : Challenging and diffrent gameplay unfortunatly hamperd by texture popins and slow downs (unless you install it)/Good voice acting/Cool charecters that differed alot in personality
Blue Dragon: Charming game/Traditional rpg game which has a job system similiar to some older FF games/Bland charecters and predictible story
Mass Effect : The most amazing sci-fi rpg evar/Voice acting can't get any better/The game is as deep as you want it to be in terms of story and gameplay/The ability to upgrade certain weopons and skills allowed you to build up your charecter the way you want them to be/Sex scenes are a bonus
Too human : Did not play this pile of shit after I tried it at a freinds house
Fallout 3 : Have not bought this coz I wanna buy GOTY edition
Tales of Vesperia : Best tales game I played (Symphonia use to be the best)/Gameplay is what you would expect from a tales game but with some new additions such as being able to pull of a critical kill/Story is interesting and enjoyable but it aint something you haven't seen before/Charecters are cool but are typical stereotypes of anime charecters and cliches
Kindom Under Fire COD: Same fate as Too Human
Star Ocean 4 : Exiting and fun battling system (it;s cool to link special moves which look amazing/Good graphics but abit to much bloom/The most annoying charecters ever (looking at you Lymle "kay") and shitty voice acting kills the experiance
Oblivion : Beautiful large open world, I loved the greenary/Addictive gameplay (I have about 400 hours on that game/Their is alot of weopons, Shields and accesories in the game to collect as well as spells/Their is only about four voices used for all NPC's but that's acceptable seeing as that everyone can speak unlike in other rpg's
Fable 2 : Liked the first one better/ Had good voice acting/ The ability to let your player be a good person or an asshole was awesome/ Nice graphics, I liked the art design of the towns/It was cool having your own house and familey
Magna Carta 2 : Still waiting and were do you get the demo from?

[Zeromous99]

I'll let you off since you're a Tales fan.
Thanks hehe

My turn:

Lost Oddessy : Emotional and interesting story (the 1000 year dream idea only added to this) /Well developed charecters and great voice acting (the only game this gen that had charecters that I actaully felt something for)/Skill linking was cool/Jansen is a funny guy (last point doesn't really count)
Infinite Undiscovery : Good action rpg similiar to FFXII/Decent voice acting and charecter development/ It was cool to see them main charecter turn froma winey kid into a brave leader
Last Remnant : Challenging and diffrent gameplay unfortunatly hamperd by texture popins and slow downs (unless you install it)/Good voice acting/Cool charecters that differed alot in personality
Blue Dragon: Charming game/Traditional rpg game which has a job system similiar to some older FF games/Bland charecters and predictible story
Mass Effect : The most amazing sci-fi rpg evar/Voice acting can't get any better/The game is as deep as you want it to be in terms of story and gameplay/The ability to upgrade certain weopons and skills allowed you to build up your charecter the way you want them to be/Sex scenes are a bonus
Too human : Did not play this pile of shit after I tried it at a freinds house
Fallout 3 : Have not bought this coz I wanna buy GOTY edition
Tales of Vesperia : Best tales game I played (Symphonia use to be the best)/Gameplay is what you would expect from a tales game but with some new additions such as being able to pull of a critical kill/Story is interesting and enjoyable but it aint something you haven't seen before/Charecters are cool but are typical stereotypes of anime charecters and cliches
Kindom Under Fire COD: Same fate as Too Human
Star Ocean 4 : Exiting and fun battling system (it;s cool to link special moves which look amazing/Good graphics but abit to much bloom/The most annoying charecters ever (looking at you Lymle "kay") and shitty voice acting kills the experiance
Oblivion : Beautiful large open world, I loved the greenary/Addictive gameplay (I have about 400 hours on that game/Their is alot of weopons, Shields and accesories in the game to collect as well as spells/Their is only about four voices used for all NPC's but that's acceptable seeing as that everyone can speak unlike in other rpg's
Fable 2 : Liked the first one better/ Had good voice acting/ The ability to let your player be a good person or an asshole was awesome/ Nice graphics, I liked the art design of the towns/It was cool having your own house and familey
Magna Carta 2 : Still waiting and were do you get the demo from?

I mean i only really put whether i liked them or not i have way more thoughts on those games but i really kinda posted that to say i need better rpgs on the 360 i also didnt mention i like marvel alliance and a couple others but i thought i had named enough , i just want some true turn based rpgs on 360 that would be nice bc there arent many and blue dragon / lost oddessy / echanted arms wer ok/ok/ shitty.

[CHINGLEE42]

I mean i only really put whether i liked them or not i have way more thoughts on those games but i really kinda posted that to say i need better rpgs on the 360 i also didnt mention i like marvel alliance and a couple others but i thought i had named enough , i just want some true turn based rpgs on 360 that would be nice bc there arent many and blue dragon / lost oddessy / echanted arms wer ok/ok/ shitty.

Understood.

Also, I have not played Enchanted arms yet, is it really that bad?

[Yudus]

Cruxis = Cruxis Mana from neoseeker?

anyways, Enchanted Arms had a couple serious flaws to it, but it was still very much playable and for diehard RPG fans like us who are looking for a decent RPG, Enchanted Arms will hold us over.

[Zeromous99]

It was ok but got boring after a while and i wasnt really into the storyline. I started tuning the game out every time that transvestite started talking, He/she's voice was annoying. Battle system was interesting i just thought there wasn't much point to having a grid system when the field is cut in half. Although it worked out ok i guess , i think i would've liked it more if it just used a traditional turn based or time turn based (something like atb) system. I guess it wasnt that bad of a try considering im pretty sure it was the first rpg on any console this gen im pretty sure.